FRANK VISMEG - Aspira Virtualni Muzej iseljeništva Dalmacije

Frank Vismeg priznati je i poznati turistički radnik i hotelski menađer. Živi u Torontu u Ontariju. Njegov rezime na engleskom se može pročitati dolje:

Summary of Qualifications

Highly committed hotel management executive with experience developing and managing multiple simultaneous projects with critical time constraints. Proven expertise in developing and maintaining close business contacts in the corporate, tours and travel, visitors and convention associations, Chamber of Commerce, Ministry of Tourism and Government markets. Capable of juggling diverse activities and producing top quality results through broad‑based competencies in the following areas:

Financial Management, Planning and Budgeting, Food and Beverage Management, Marketing and Sales, Quality Management, Strategic Planning, Team Building, Public Relations, Recruiting/Mentoring, Computer Literacy, Franchises Sales Development.

Creative problem-solver with demonstrated talent for facilitating change through community involvement, positive customer relations and management development/franchises sales development. A results-oriented leader that possesses excellent managerial and operations skills, sales & marketing, public relations, and international franchise skills. Fluent in English, Hungarian, Croatian, also some understanding of German, Romanian and Slavic languages.

Professional Experience:

Burlington hotels group/Burloak hospitality management ltd.

managing director to open courtyard by Marriott Burlington December 2018

2014 to Present

From January1. 2023 Semi-Retired Director of Business Development

September 2016- November 2022. Secretary and Treasurer for Burlington Hotels Group and Burloak Hospitality Management Ltd. (Sold the shares to Jack Moreira and resigned).
Started planning the hotel at 1200 Burloak Drive in 2014 to open the Courtyard by Marriott Burlington in 2018
Planned franchise agreement and all city permits with the City of Burlington including occupancy, liquor and all necessary documents required for approval.

Vrancor Group of Hotels: Hilton Garden Inns, Homewood Suites & Holiday Inns Select & Conference Centre, Sheraton Hamilton HOTEL, PINESTONE RESORT, Conference Centre, Spa & Golf Course, Hilton Garn Inn, Niagara-on-the-lake Ontario Canada

2002 – 2014

Managing Director/General Manager

Operating the management company and actively assisting the developer of hotels and convention centers. Developed strong marketing policies and procedures resulting in maximum sales and profits, while keeping guests and property objectives in mind. Strengthened position of the property within the community. Implemented procedures for planning, directing and controlling.
Designed and implemented a program that dramatically improved sales and profits by 22% during the first year of management. Converted hotel from Oakville Holiday Inn Express to the Holiday Inn Select Hotel & Suites and Conference Centre for up to 1000 persons.
Planning, development and management of the new Hilton Garden Inn Toronto/Burlington; Homewood Suites by Hilton; Hilton Garden Inn & Conference Centre, Niagara-on-the-Lake; Hilton Garden Inn & Convention Centre, Toronto/Ajax; Hilton Garden Inn & Conference Centre, Toronto-Airport, Hampton Inn & Suites, London; and Staybridge Suites by Holiday Inn Hamilton, Ontario.
Developed Marketing program and worked closely with local media on press releases to inform the industry and community about the upcoming hotel projects and packages.
Planning and Developing, Recruiting and training the management teams for each of the new hotels in preparation for opening and future developments.
Supervised completion and opening of the 224 room Hilton Garden Inn & Conference Toronto Airport, Ontario’s first “green” hotel (LEED [Leadership in Energy and Environmental Design] certification under application) requiring considerable supervision of architects, engineers and contractor. Also trained General Managers and Director of Sales within the Manga Hotels Group and developed a structural plan for efficient management.

AFM Hospitality Corporation Incorporated 1993 – 2001

Regional General Manager/Vice President, Franchise Sales & Development – Toronto, ON

Assignments to provide essential project management and implementation support to the President and CEO to expand from upscale plazas to full-service hotels and resorts. With AFM Hospitality Corporation Canada and the CENDANT Corporation Management started Franchise Sales in Eastern Europe and Middle East, which includes: Ramada Plaza Hotels & Howard Johnson Plaza Hotels. Assigned to General Management and initiated the sales, and planned the renovation programs. Signed up 14 Howard Johnson Hotels in 6 countries. Also, oversaw 4 hotels in Bahamas and Jamaica including the British Colonial Hilton. (* denotes AFM properties)

Managing Director, Managing and Franchising hotels in Eastern Europe and Caribbean:

*Dorobanti Hotel Bucharest, Romania – 302 Guest Rooms & Suites & Conference Centre

Chosen to manage the Dorobanti Hotel, which was in the process of being converted to the Grand Howard Johnson Plaza Hotel. Responsibilities included reorganization of the management structure, retraining the staff and planning the $17 million renovation of the entire hotel facility.

Designed and implemented a program that dramatically improved sales and profits by 36% during first year of management.
Improved the hotel’s image in the community and the hospitality and travel industry through positive customer relations and community involvement.
After revamping the Mon Jardin Restaurant received critical acclaim “for raising the standard” in the press for both the quality of the food and the restaurant’s entertainment. Developed new franchise hotels and promoted the CENDANT Corporation, and serviced existing franchises.
Launched the first Howard Johnson Plaza Hotel in Europe and Middle East.
RHK Capital: Grand Bahamas Hilton, South Ocean Resort, Bahamas, Hilton Hotel Kingston and Comfort Suites Resort & Ruins Restaurant– Ocho Rios, Jamaica. Regional management and supervision of renovation 4 and 5 Star hotels.

*The Howard Johnson Plaza Hotel

General Manager – Toronto and Oakville, Ontario

Appointed to initiate the major renovation program, provide regular staff training programs and meetings, and create incentives to maintain the professional high-caliber of services at this 330-room hotel and Convention Center.

Initiated reorganization of finances and rejuvenated hotel’s image resulting in the highest occupancy rate of all Howard Johnson’s in Canada.
Successfully created a vision of newly decorated facilities, conveniently located fitness areas, exciting new menu items and state of the art security that appealed to the business travelers.

Developed strong marketing policies and procedures resulting in maximum sales and profits, while keeping guests and property objectives in mind. Strengthened position of the property within the community. Implemented procedures for planning, directing and controlling. Initiated refurbishing program of the hotel facilities. Introduced property through the Internet system. Selected, trained and monitored hotel personnel to ensure their tasks are performed efficiently.

Radisson Inn/Ramada Hotel 1990 – 1993

Managing Director – Boca Raton, Florida

Hired to initiate discussions and negotiations for the property. Responsible for implementing procedures for planning, training, motivating, directing and controlling operations. Converted to Ramada system to achieve better results within the Canadian and international market.

Developed strong marketing management policies and procedures based on three philosophies: manage from the front, select an enthusiastic team and participate in community affairs.
Formed and structured the investment corporation and completed the acquisition.
Revamped the restaurant and catering operations and dramatically improved profitability by bringing in an expert chef to improve food quality and hiring and retraining the service staff.

Ramada Hotel Downtown 1977 – 1990

General Manager – Toronto, Ontario

Promoted to management level with increasing levels of responsibility as General Manager for this 342-room property. Developed the Marketing & Sales plans for opening of this new hotel. Carried out labor relations with union representatives. Planned and directed the complete renovation of the property. Implemented and monitored the accounting and control systems, as well as budgets and forecasts. Managed effective operations of sixteen departments, and support staff of 150 employees.

Successfully organized regional sales blitzes resulting in increased revenue from corporate clients utilizing high quality catering for social gatherings and seminars.
Improved the hotel’s image in the community and industry through active participation in the Chamber of Commerce, CSAE and American Management Association.

Managed and promoted all hotel operations through involvement in the community and selected talent for nighttime entertainment, which significantly increased customer counts.

Professional Development:

Hotel and Restaurant Business Administration – Croatia

Economic/Tourism Division – Croatia

Food and Beverage Management and Services – Correspondence

The Educational Institute of the American Hotels & Motel Association

Hotel Management Courses: HILTON GARDEN INN University, March 2005, General Managers Program, March 2005, INTERCONTINENTAL HOTELS GROUP – General Manager Program May 2002, Radisson Management Training, Ramada Management Institute/Howard Johnson Orientation Forum and Hotel Administration Programs, Marriott International Executive Excellence 2018